Effective Date: May 1st, 2024
At Evolve Digital Systems (EDS), your privacy and the security of your personal data are paramount. This Privacy Policy outlines how we collect, use, and protect the information you provide when engaging with our services, booking consultations, subscribing to notifications, or visiting our website. By accessing and using the services of Evolve Digital Systems, you agree to the terms set out in this Privacy Policy.
1. Information We Collect
We collect the following information when you interact with us, either online, by phone, or via email/SMS: Personal Information: Name, email address, phone number, billing address, and company information. Consultation Details: Information relevant to the services you inquire about, including automation system preferences and project specifics.
Payment Information: When you purchase services from EDS, we collect payment information, including credit/debit card details, solely for processing transactions.
Website Usage Data: Cookies and similar tracking technologies may collect details about your interaction with our site, such as IP address, browser type, pages visited, and duration.
2. How We Use Your Information
EDS uses your data to provide and improve our services. Specifically, we use your information to: Process Payments: To bill you for services or products ordered.
Communicate with You: Send updates, respond to inquiries, and deliver information regarding your projects, including service modifications, reminders, and promotions.
Deliver Services: Facilitate consultations and automate business systems tailored to your needs.
Improve User Experience: Analyze website traffic and engagement data to optimize our digital services and marketing efforts.
Legal Compliance: Ensure compliance with legal obligations, including A2P messaging and regulatory requirements.
3. SMS Messaging
By providing your phone number and opting into SMS communications, you consent to receiving appointment confirmations, reminders, and promotional content. Message and data rates may apply based on your mobile carrier. To opt out of SMS messages, reply STOP at any time. We comply with the A2P messaging requirements to ensure transparent and responsible communication with our users.
4. Cookies and Tracking
EDS uses cookies to track website activity and enhance user experiences. Cookies are small files that are placed on your device to collect standard internet log information and behavior tracking. You can manage cookie preferences through your browser settings.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following cases:
Service Providers: With third-party providers who assist in delivering services, such as payment processing, analytics, and marketing.
Legal Requirements: If required to do so by law or to protect the safety and security of EDS and its users.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.
6. Data Security
EDS employs industry-standard security protocols to protect your data from unauthorized access, disclosure, or alteration. Our systems are regularly updated to ensure your personal and financial information remains secure.
7. International Data Transfers
As Evolve Digital Systems operates globally, your personal data may be transferred to and processed in countries outside your residence. By engaging with our services, you consent to this transfer, provided that adequate data protection measures are in place.
8. Your Rights
You have the following rights concerning your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to any inaccurate information.
Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
Opt-Out: Withdraw consent for marketing communications or SMS notifications by following opt-out instructions within the communications.
For any requests related to your data, please contact us at
[email protected].
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. After such time, your data will be securely deleted or anonymized.
10. Governing Law
This Privacy Policy is governed by and construed under the laws of the State of Texas, United States, regardless of where you access our services. Any disputes related to this Privacy Policy will be subject to the jurisdiction of the courts in Texas.
11. Changes to This Privacy Policy
EDS may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes through email or by posting the revised policy on our website.
12. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Evolve Digital Systems, LLC
Email: [email protected]
Address: 3422 Business Center Dr. Suite 106 #1374, Pearland, TX 77584